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HeartStart Academy
  • Home
  • About us
  • Courses
  • Book now!
  • Guidance & FAQs

Frequently Asked Questions

Please reach us at support@heartstartacademy.co.uk if you cannot find an answer to your question.

Either! If you would like us to deliver training at your venue,  we will bring our equipment to you. Equally, if you would like us to host, we can find a suitable venue close to you at an additional cost. 


Yes! If you have found a better quote elsewhere (within a 50 mile radius) for your training needs, just send us a copy of the quote you have received and we won't just match it, we will beat it!


Once you have decided what course you wish to do, complete the BOOK NOW! form and we will get back in contact with you within 72 hours to confirm dates, location and cost. 

We will then invoice you for payment to be made within 7 days from the date of invoice. 

For fully booked courses booked more than 28 days away, a deposit of 25% will be taken, followed by full payment 14 days before the course start. 


Although we are based within the South East, for full courses, we are willing to come anywhere in England and Wales. Note extra charges will apply. 


Of course! Pop us an email via the contact form and we will get back to you to discuss your business/individual needs. 


Please see our BOOK NOW! page for out booking Terms and Conditions. 



CPR Classes Near You

what does ofsted say?

Ofsted and the department of education set out the requirement for childminders, nurseries, pre-schools, and schools for paediatric first aid training. 

The Department for Education Framework 2021 states that at least one person who has a current paediatric first aid certificate must be on the premisses at times there are children on site.


CPR Classes Near You

what does the health and safety executive say?

The HSE set out the requirement for first aid provisions in the workplace which must be adequate for its circumstances. Suitable first aid equipment, facilities and personnel must be available at all times. 

Your type of workplace will depend on your requirements, and the Health and Safety Regulations 1981 provides a framework for a first aid needs assessment (below). 

If you would like help deciding what course your business needs, get in touch and we will help to complete a workplace risk assessment. 


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